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An online automation process, utilizing Fujitsu SmartForms, for customers to submit a request for the glass hire service provided by specific Waitrose stores.
About
An online automation process, utilizing Fujitsu SmartForms, for customers to submit a request for the glass hire service provided by specific Waitrose stores.
Key Benefits
- Data stored online rather than in a physical paper copy, reducing the risk of losing customers orders. - The glass hire process becomes 'self-serve' as the customer can complete this request online, rather than speaking with an employee in person. - Easily accessible and usability is customer friendly ( no need for specialist help as it is a simple online form )
Applications
All participating Waitrose & Partner stores providing glass hire to their customers.