Re:infer is a cognitive communications platform that uses NLP technology to read enterprise communications across every channel, and distill them into insights that drive action.

About

Re:infer is a natural language processing platform that exists to tackle the problem of massive volumes of communication data that flows into and within departments in businesses. All that data is incredibly valuable, but it goes under- or unutilised because humans simply can’t work fast enough to process it all. We call this problem the Connection Deficit - in today’s world where we’re communicating more than ever, we’re actually less connected and less understood than ever before. Re:infer lives within your communications network and reads all your communications across every channel. It can analyse the messages and categorises them based on things like sentiment, themes, and intent, and even surface opportunities to automate repetitive processes. It integrates seamlessly with your existing systems and once up and running, it can deliver massive process efficiency gains, and elevated customer experience.

Key Benefits

Process mining Operational Analytics Intelligent Monitoring Product Intelligence Market Demand Client Intelligence Automation

Applications

We’re industry-agnostic. Re:infer works for any company that is struggling to process vast volumes of communications data, and sees that problem as an opportunity to drive efficiency and elevate their customers' experience. We have existing clients across capital markets, travel, e-commerce/retail, and insurance, and our platform can be applied anywhere. We work with companies that want to be leaders in their field.

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