Head of Experience Design, CCD Design
Creating end to end passenger experiences by blending infrastructure with human-led behavioural insights
We have over 40 years’ experience in solving problems through understanding how people think and behave. We use these insights in the design process to make better spaces, services, and products, both physical and digital. We engage users in our design work through contextual research, prototyping and using immersive technologies to get people to experience and co-create the solution collaboratively. Our human-centric lens means that we approach problems with a viewpoint that is holistic. We see the interactions, the connections, the parallels between silos and multi-stakeholders. We co-create end-to-end experiences, and design with people at the core.