Latest Blogs

Here's why AI is the answer to your CX problems

Must do better. Over the last couple of articles, I’ve been looking at Customer Experience (CX) within the utilities sector. After reading the BBC’s recent report that Ofgem has ordered eleven of the UK's biggest suppliers to improve ...

Ben Lind
25 Feb

Here's why AI is the answer to your CX problems

Must do better. Over the last couple of articles, I’ve been looking at Customer Experience (CX) within the utilities sector. After reading the BBC’s recent report that Ofgem has ordered eleven of the UK's biggest suppliers to improve ...

Ben Lind
25 Feb

Defending Europe, Including the Brits, on Innovation

Europe does seem to be always lagging. You get the impression those in Europe’s leadership are beating back the waves of progress, not embracing them- it is all self-serving. They also seem to operate in a fortress mentality. They ...

Paul Hobcraft
18 Feb

Why US and foreign emerging companies should fear US sales tax

Some startup-focused blogs are fun to write, and founders like to read them.  Others are painful to write, founders really need to read them, and, very reasonably won’t want to.  This blog, unfortunately, falls into the latter class. So ...

Robert Mollen
12 Feb

5 tips for managing early-stage legal costs

It’s hardly surprising that lawyers recommend emerging companies secure good legal counsel. However, even top early-stage funds and leading business publications stress the importance of quality legal advice to start-ups. Of course, early-stage companies also face the realities of ...

Robert Mollen
05 Feb

Applying the Innovation Value Proposition

An innovation value proposition (IVP) is not the easiest place to go. It must build meaning and purpose and provide that unique identity that enables innovation to flow. Building your innovation value proposition is critical to your innovation success.Value ...

Paul Hobcraft
28 Jan

First Time Entrepreneurs: Fixing Your Capital Structure for VC Investment

It’s a familiar problem faced by first time entrepreneurs: Three founders get together and incorporate a company. They agree to split the shares equally, perhaps with some additional friends and family investment.  After six months, one of the founders ...

Robert Mollen
24 Jan

Where is XR being used in the Energy Sector?

In what reality? As we step into the new year, we suffer the inevitable barrage of lists asking us to guess “What tech will change Industry X in 2019”? Having seen a fair few of these making their way across my ...

Ben Lind
14 Jan

What's so smart about smart-meters?

Substandard Meters. With the recent report in the Telegraph that another million sub-standard smart meters are set to be released into UK homes, I wanted to look at why this is happening and see what certain companies are doing to ...

Ben Lind
07 Jan

Entering 2019 – What Do Each of Us Need to Focus Upon?

As we enter 2019 I always like to take a day or so, to reflect and think about what I should be focusing upon in the next year, around innovation. What has influenced me in 2018 and what I feel is shaping ...

Paul Hobcraft
02 Jan

Is diversification the future of the utilities industry?

Perhaps it’s to do with the time of year but my thoughts have recently turned to change. To better habits and losing weight, to being more patient and disciplined. Yes, I think it’s to do with the time ...

Ben Lind
17 Dec

Is diversification the future of the utilities industry?

Perhaps it’s to do with the time of year but my thoughts have recently turned to change. To better habits and losing weight, to being more patient and disciplined. Yes, I think it’s to do with the time ...

Ben Lind
17 Dec
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