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Fintrano automates job scheduling, reminders, and live tracking, helping tradespeople and other mobile workers deliver 5-star customer service with zero extra effort.
About
Since launching in January 2025, Fintrano has helped companies across the UK deliver exceptional customer service through a simple concept: Let the customer know exactly what is going on, effortlessly.
Acting as a simple diary app and scheduling system, Fintrano:
- Sends confirmations and reminders by text and email
- Sends the worker's name, photo and live location to the customer once they are on their way
- Asks the customer for a review at the perfect time
Key Benefits
Fintrano automates the customer communication process from the moment the job is booked, until it is complete. The benefits to the company are manifold:
- Instant differentiation from your competitors, helping you win work
- Avoids a race to the bottom on price, improving your bottom line
- Makes your customers feel safe and respected, improving retention
- Saves time and money, and reduces errors, by automating communication
Applications
Originally developed for tradespeople, it is being used, and generating great benefits, in all kinds of service sectors:
- Mobile engineering and service
- Care companies
- Trades and utlities
- In-person sales