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Our software platform helps forward-thinking manufacturers improve the experience of delivery partners (distributors, wholesalers, retailers) and customers to drive growth.
About
Boost CX helps product companies increase sales by improving their customer and channel partner experience. Boost CX provides real-time data from customers and channel partners on what's working and not working and turns the data into actionable insights. This allows product companies to detect early warning signs and rapidly adapt to the needs of their customers and channel partners and capture greater value.
Key Benefits
Boost CX is a single system of record for all experience data related to customers and channel partners in one platform. Boost CX has a library of pre-configured surveys and third-party integrations to collect data and machine learning to turn the data into actionable insights which can be integrated with the client’s existing workflow tools. The insights are supported by customisable real-time dashboards, industry benchmarks and a knowledge base of industry best practices to drive improvement.
Applications
Reduce customer churn Improve renewals Identify upsell opportunities Reduce churn Mitigate supply chain