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Work Coordination Platform for Knowledge Work
About
To quote Ryan Nolan : "the simple problem that much of our time at work is dealing simply with collaborating and coordinating with our colleagues to get work done" (Analyst, Goldman Sachs). NolijWork are targeting "HOW people come together to get work done". That precept is the foundation stone for the improvement of knowledge worker productivity & individual job satisfaction, combined with better customer service within service-centric organisations (e.g. banking, insurance, public sector and similar knowledge worker intensive sectors). To realize those objectives, NolijWork provides a new simple and intuitive “journey mapping” methodology & supporting runtime technology platform to the market. Outcomes are the connective tissue between the multiple perspectives of employee, employer and customer, and are at the heart of the NolijWork modeling approach. Our solution framework is based on 4 core elements (Model, Operate, Manage, Optimize). Finally, at the macro level, the "Work Graph" is the collection of services, outcomes and interactions within an organization. More at https://nolijwork.com/systemsofwork/
Key Benefits
1. Model Knowledge Work using a simple journey mapping approach 2. Achieve Visibility & Transparency of Work For - individual employees - supervisors / managers 3. Optimize Performance - eliminate waste, over-burden, unevenness (via Lean principles/ Toyota 3M) - to achieve a “Flow” state for the individual and organization as a whole - optimize interactions, reduce interruptions - fine-tune performance via feedback loop 4. Can be deployed alongside technologies such as Microsoft Teams. Finally, in the words of the author Cal Newport (Deep Work, A World Without Email) :- "Imagine if, through some combination of new management thinking and technology, we could introduce processes that minimize the time required to talk about work or fight off random tasks flung our way by equally harried co-workers, and instead let us organize our days around a small number of discrete objectives" At NolijWork, we make knowledge work "visible". Our methodology and technology are the critical ingredients for addressing the challenge articulated by Cal Newport.
Applications
- Enhancing people intensive processes in finance, insurance, public sector, whether client facing or internal - Making organizational collaboration more purposeful