A pioneering visitor experience product + visitor management service that attracts people to a destination, guides them around, increases dwell time and encourages repeat visits

About

The Place Experience Platform, PEP, is a revolutionary platform that provides a comprehensive visitor experience and management service. It enables retailers to design a richer retail experience, reduce vacancy and void costs, and maximise customer engagement. By leveraging existing technology and wifi alone, PEP provides an efficient system for way-finding, treasure hunts, promotions, events, accessibility information, and more. Whilst being easy to use and effortless to deploy. It also offers powerful analytics dashboards to gain insights into customer engagement and usage, so that retailers can make data-driven decisions. PEP is the perfect solution for retailers looking to create a unique and engaging experience for their customers.

Key Benefits

PEP is a foundational building block for a Digital Placemaking Strategy, helping clients to: • Attract more customers and reduce vacancy costs • Create a unique and engaging place experience • Leverage existing technology and wifi to provide a comprehensive visitor experience • Leverage powerful analytics dashboards to gain insights into customer engagement and usage • Develop an efficient system for way-finding, treasure hunts, promotions, events, accessibility information, and more • Produce welcoming, creative, multi-faceted, and inclusive retail experiences • Allow consumers to plan in advance, see what is there, and reduce anxiety • Enhance the onsite experience and encourage revisit through promotions post visit

Applications

Reengineering retail experiences as hybrid digital and physical spaces. Interactive shopping experiences and immersive location-based experiences. High street rejuvenation and improved accessability. Digital placemaking

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