Our solution integrates and embeds intelligence within existing store security systems to enhance both the automatic detection and response to threat. 

About

Fujitsu UK is a major technology partner dedicated to driving digital transformation across both the public and private sectors. We employ thousands of people to deliver the essential, behind-the-scenes technology that underpins critical UK services in industries such as Retail and Hospitality, Financial Services, Defence, Energy, and Government. Our core offering revolves around a wide portfolio of trusted services, including Digital Business and Sustainability Transformation, Data and AI, Hybrid Cloud and Infrastructure Management, and advanced security solutions. By co-creating with our customers, we leverage cutting-edge technologies like AI and quantum-inspired computing to build innovative solutions that enhance efficiency, customer experience, and contribute to a more sustainable society

Key Benefits

Enhanced Loss Prevention with Real-Time Decision Intelligence and Video based Behavioural Analytics

Our Real-Time Decision Intelligence solution provides retailers with an integrated, active security system designed to significantly reduce both accidental and targeted in-store theft.

Core Benefits for Security and Loss Prevention Teams

The system enhances security by moving beyond passive monitoring to offer automated, real-time detection, deterrence and response:

●      Active Detection & Real-Time Intervention: The solution automatically monitors customer behaviour and context to detect suspicious activity, instantly triggering internal store security controls (such as alarms, security notification access denial or dispersal systems) to deter individuals from leaving without paying. This creates an active, store-based deterrent against persistent and organized offenders.

●      Enhanced Observability and Reporting: All detected criminal, violent and abusive events are automatically documented. An incident record is instantly created with comprehensive POLE data (Person, Object/Product, Location, Event), supplemented with a digital video evidence package for swift review and submission. This dramatically improves the visibility and reporting accuracy of crime and abusive incidents.

●      Actionable Intelligence for Law Enforcement: By capturing high-quality incident data and evidence to assist regional police/OPAL identify and investigate persistent offenders and members of Organised Retail Crime (ORC). This intelligence also provides Sainsbury's internal teams to better understand the changing risk profile across all stores.

●      Augmentation of Existing Systems: Our technology integrates with and enhances your current security investments (CCTV, access controls, alarms, etc.) without requiring additional product tagging or burdening staff with new manual tasks.

Wider Operational and Financial Impact

●      Financial Impact: We estimate the solution can deliver a 16% reduction in 'In-aisle' theft—theft that occurs within the store area.

●      Colleague Safety: By providing real-time, automated intervention and deterrence, the solution reduces the risk of in-store conflict, leading to an improvement in staff safety and a reduction in violence-related staff absence and turnover.

●      Flexibility and Accuracy: The system uses industry-leading, government-grade AI accuracy and can be scaled across high-risk stores or focused on specific high-risk product categories as required.

Alignment with Retailer Needs

1. Loss Prevention That Drives ROI

16% reduction in in-aisle theft is a compelling financial metric. Retailers are under constant pressure to protect margins, and this quantifiable impact makes the solution commercially attractive.

Real-time deterrence shifts the paradigm from reactive to proactive, helping retailers reduce shrink before it happens.

2. Operational Efficiency Without Disruption

No need for product tagging or manual staff input means retailers can deploy this without retraining or retooling—critical for scalability across large store networks.

Integration with existing systems (CCTV, alarms, access control) protects prior investments and simplifies adoption.

3. Enhanced Safety and Staff Retention

Automated interventions reduce the likelihood of confrontations, which directly supports staff wellbeing—a growing concern in retail environments facing rising abuse and violence.

Safer stores lead to lower staff turnover and absenteeism, which are costly and disruptive for retailers.

4. Actionable Intelligence for Broader Crime Prevention

POLE data and video evidence not only support internal investigations but also strengthen collaboration with law enforcement, helping retailers combat Organised Retail Crime (ORC) at scale.

This positions the retailer as a proactive partner in community safety, which can enhance brand reputation.

5. Scalability and Precision Targeting

The ability to focus on high-risk stores or product categories allows retailers to prioritize resources and maximise impact where it matters most.

Government-grade AI accuracy ensures reliability, which is crucial for trust and long-term deployment.

Why Retailers are looking at this solution:

·       Reduce shrink and protect revenue

·       Improve staff safety and morale

·       Integrate seamlessly into existing operations

·       Provide actionable insights for strategic decision-making

  • Our offering ticks all the above and It’s not just a security tool—it’s a business enabler.

Applications

The Real-Time Decision Intelligence solution is design for Security, Loss Prevention and operations teams that want to improve the protection of stores, colleagues and merchandise from the risk of theft, violence and abuse.

The primary retail categories for the solution are:

●      Convenience

●      Electrical

●      General Merchandise

●      Grocery

●      Health & Beauty

●      Home & DIY

Register for free for full unlimited access to all innovation profiles on LEO

  • Discover articles from some of the world’s brightest minds, or share your thoughts and add one yourself
  • Connect with like-minded individuals and forge valuable relationships and collaboration partners
  • Innovate together, promote your expertise, or showcase your innovations