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The solution empowers the retailers to transition online effectively, optimize operations, and enhance customer experiences using digitization and integration of e-commerce stores.
About
Unlocking Growth through Innovative Solutions: Established in 2017, Polyxer Systems is a dynamic outsourcing and technology consultancy headquartered in Ahmedabad, Gujarat, India with a center in Austin, Texas, US. At Polyxer Systems, we specialize in guiding businesses from conceptualization to market realization, focusing on crafting bespoke Data Science & Cloud Based Enterprise Software Solutions & Mobility Solutions that serve as catalysts for unlocking sustainable growth.
Global Reach: Our impact extends beyond borders. Having served more than 40+ clients across the continents with a track record of successful collaborations in various countries. Some of the distinguished organizations we've had the privilege to serve includes USA, Singapore, Germany, South Africa, UAE, India etc.
Our Expertise: With a commitment to excellence, Polyxer Systems boasts extensive experience in collaborating with diverse sectors. Our team brings world-class expertise in Data Science & Software Development, leveraging a versatile technology stack to address the unique needs of each client.
Comprehensive Services: Polyxer Systems offers a comprehensive suite of services tailored to meet the evolving demands of the modern business landscape. Our services include:
- Data Science Services:
- Data Migration
- Big Data Analytics & Business Analytics
- Data Lake & Data Warehousing
- Data Visualization
- Software Development Services:
- Enterprise Application Services
- Cloud Native Development
- DevOps
- Application Migration
Key Benefits
- Unified Omni Channel Customer Experience: Personalized shopping experiences offers a seamless interaction across online and offline channels. Seamless integration ensures consistent branding, pricing, and promotions across all touchpoints. A unified shopping cart supports online-to-in-store purchases. Click-and-Collect (BOPIS) enhances convenience by allowing online orders to be picked up in-store. Such experience boosts customer satisfaction by 35%.
- Enhanced Operational Efficiency: Use AI, RFID, predictive analytics, and automation to streamline operations, reduce human errors, optimize inventory, and cut overstock/stockouts to boost overall operational efficiency by up to 40%.
- Data Driven Decision Making: Leverage data analytics to understand market trends and sales performance, customer behaviour, improving decision-making and forecasting for inventory, marketing, and product launches. Digital adoption can speed up time-to-market by 36%.
- Cost Optimization: Implementation of IoT to monitor energy usage and reduce costs, while predictive analytics optimize stock storage. AI-driven inventory management can boost profit margins by 10%.
- Increased Customer Retention: Digital platforms help manage loyalty programs and offer 24/7 support via chatbots and AI. Retailers using data analytics and AI can boost customer retention by 30%, with strong omnichannel strategies retaining 89% of customers, compared to 33% for weaker ones.
- Innovation and Competition Advantage: Explore new revenue streams and business models like subscription and digital marketplaces with a flexible digital infrastructure to adapt to market changes. A research shows 61% of consumers are willing to spend more for a customized experience.
- Employee Productivity: Use digital collaboration platforms to boost teamwork and productivity. Automating tasks can increase efficiency and reduce errors by 20%-30%. Implement e-learning and automated training to upskill employees on new technologies and processes.
- Real-Time Customer Insights: Use real-time data analytics to track customer behaviour and adjust marketing strategies. Gather and analyse customer feedback to improve satisfaction. Loyalty programs can increase retention by 25% and enhanced forecasting improves accuracy by 85%.
Applications
- Customer Experience and Engagement: Providing seamless experiences across physical stores, websites, and mobile apps, allowing customers to browse, purchase, and access support through multiple channels. By using customer data (e.g., purchase history, preferences), we deliver personalized recommendations, promotions, and ads. AI-powered chatbots and algorithms assist with inquiries, order tracking, product suggestions, and 24/7 support. Augmented and virtual reality offer features like "try before you buy" and virtual product previews. Digital loyalty programs track behavior and offer rewards, discounts, and exclusive promotions via apps or websites.
- In-Store Experience Enhancement: Retailers are adopting smart-stores with technologies like RFID, beacons, and IoT for interactive, personalized experiences (e.g., smart trolleys, automatic checkouts, real-time promotions). Digital payment options and self-checkout kiosks improve convenience by reducing wait times. Some stores offer virtual try-ons without needing to try on clothes. Electronic shelf labels (ESL) enable dynamic pricing and promotions, helping retailers respond to market changes. Sensors and cameras track customer behavior, providing insights on foot traffic, store layout, and product placement.
- Supply Chain Optimization: IoT devices and sensors track inventory in real-time, alerting when stock is low to avoid stockouts or overstocking. Advanced analytics predict demand trends, helping retailers optimize stock, reduce waste, and plan for busy periods like holidays or sales. AI-powered warehouse systems automate sorting, picking, and packaging, boosting efficiency and reducing errors. Blockchain ensures transparency in the supply chain, allowing retailers to verify product origins, track supplier compliance, and reduce fraud.
- E-commerce & Online Presence: AI improves product searches with personalized recommendations based on preferences and past purchases. E-commerce integration with social media platforms like Instagram and TikTok allows direct shopping, enhanced by targeted ads. Subscription services for items like groceries or beauty products offer automated renewals. AI and AR enable virtual try-ons for clothes and accessories, enhancing shopping and reducing returns.
- Inventory Management: Using IoT devices and RFID tags to monitor inventory levels in real-time, reducing stockouts and overstock situations. Implementing systems that automatically reorder products when inventory levels fall below a certain threshold.