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StateSet One is a modern web platform for customer service, operations and warehouse teams. The platform comes with modules for managing orders, returns, warranties and more.
About
StateSet is an AI-powered software as a service (SaaS) company focused on enhancing direct-to-consumer (DTC) commerce operations. The StateSet platform aims to drive efficiency, collaboration, and scalability for merchants and their partners, enabling them to achieve the performance of large brands with fewer resources.
StateSet’s platform is valued by operations teams for optimizing processes, customer support teams for unified customer data and support efficiency, warehouse management teams for real-time visibility and error reduction, and developer teams for modern development tools and event-driven APIs.
Key Benefits
Unified Customer Data Management
- Easily manage customer profiles, order history, and lifetime value from a single, comprehensive dashboard.
Streamlined Returns and Warranty Replacements
- Swiftly handle RMA creation, return label generation, and refund processing with ease.
Automate Manufacturing & Production
- Enhance efficiency with automated Bill of Materials, Work Orders, Manufacture Orders, and line items.
Automated Inventory Replenishment
- Effortlessly manage SKU counts, including incoming stock, available inventory, and warehouse quantities.
Automated Replacement Orders
- Save time and streamline the fulfillment processes by automating replacement order management through the StateSet platform.
Simplified Subscription Revenue Management
- Seamlessly manage subscription billing lifecycles, events, and integrations, powered by Stripe.
Enterprise-Grade Warehouse Search
- Locate inventory in real-time using advanced global search capabilities, powered by Algolia.
AI Powered Reporting and Analytics
- Access advanced filtering, bulk actions, and quick views with Google Data Studio for insightful data analysis and visualization.
Applications
Target Market = eCommerce brands and 3PL's
Integrations:
Commerce: Shopify, Woo Commerce, Big Commerce
Support: Gorgias, Zendesk, Slack
Logistics: ShipStation, Shipmonk, Shipfusion
Subscriptions: Recharge, Stay.ai, Stripe
Shipping: FedEx, DHL, Aftership
Returns: Loop, ReturnLogic, Happy Returns
Financials: Oracle Netsuite, Intuit Quickbooks, Xero