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Guest Engagement

The only company to specialise exclusively in the creation and operation of luxury outlet destinations.

The Bicester Village Shopping Collection is seeking innovative solutions and expertise to identify how they can develop a deeper understanding of their guests and interact with them in a more personalised way.

Network Summary

Background

The Bicester Village Shopping Collection is the 11 distinctive destinations across Western Europe and China, within reach of many of the world's most important gateway cities: London, Paris, Shanghai, Milan, Barcelona, Madrid, Brussels, Antwerp, Cologne, Düsseldorf, Munich, Frankfurt, and Suzhou. The Collection, by Value Retail, is unique in its unprecedented brand mix, beautiful settings, cultural richness, remarkable service and savings on the recommended retail price of up to 60%. Each Village plays host to the world’s most revered fashion and lifestyle boutiques, and each one offers extraordinary experiences and hospitality for the world’s most discerning guests.

The Bicester Village Shopping Collection strives for constant evolution and improvement in its flagship retail environments and experience, not only for its discerning guests, but also its brand partners and internal colleagues. It is on the hunt for innovative ideas and solutions in the areas outlines below, and is excited to get in touch with companies or individuals who can help it continue to grow.

Challenges

The Bicester Village Shopping Collection is seeking innovative solutions and expertise to identify:

  • How The Bicester Village Shopping Collection can develop a deeper understanding of their guests and interact with them in a more personalised way
  • What The Bicester Village Shopping Collection should provide to the long-haul international to give them the best possible shopping experience
  • How The Bicester Village Shopping Collection can convert digital interest into qualified, physical footfall

What’s in it for you?

If successful, The Bicester Village Shopping Collection is keen to work with companies to test their solutions in its retail destinations. You will have the opportunity to showcase your innovation to the senior leadership team at the “Festival of Innovation Event” in 2020. A limited budget may then be made available for the execution of a trial, followed by evaluation and assessment for larger scale deployment.

If you have or are developing solutions, or if you have expertise in this area and would like to get in front of The Bicester Village Shopping Collection, please click "Apply" to submit your solution/expertise to the Network.

Apply

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