AI Concierge and Virtual Assistant

Bringing quality, great value food, clothing and homeware to millions of customers around the world

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M&S is looking for solutions to build an AI concierge and virtual assistant

Application Deadline
January 12th, 2024
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Summary

Background

Marks and Spencer plc is a major British multinational retailer with headquarters in Paddington, London that specialises in selling clothing, beauty, home products and food products

Challenge

By automating tasks, providing personalized experiences, and improving efficiency, AI assistants can help retailers to improve the customer experience, increase sales, and reduce costs. We are open-minded with this brief, whether it be AI chatbots, voice activation or intelligent recommendations, we would like to understand what innovations are out there that fit this brief.

What's in it for you?

A successful collaboration could mean forming a partnership or joint venture to co-develop and launch the idea to market. This is a global Challenge and M&S is willing to collaborate with both individuals and freelancers, and other industry participants, universities etc. M&S will have an internal review of all applications once the Challenge has closed. Successful applicants will be contacted at this point.