Field of Expertise

Retail Operations and Employee Engagement

Expertise

Concrete is an employee engagement and task management application with a difference. It allows retail brands to catalogue the performance of every store worker, whether hourly or full time and record every piece of work they do. Workers have access to this data and can see their progress (great for incentivising them). As their record builds, brands have access to a database of work carried out and by whom. As retail brands scale for peak trading events, the Concrete database identifies workers that perform well, allowing brands to recruit them again. For the store workers that really want to forge a career in retail, the application empowers them to be recognised for their quality and time served, and be offered more work by the brand.